Polo Cusco Hotel

Mission:

To offer our guests quality service, excellence and modernity with exceptional warmth, and with our commitment to sustainability, teamwork and professionalism.

Vision:

Leading the hotel market and concentrate on our hotel infrastructure and developing cutting-edge comfort services differentiated products with personality, host welfare is our watchword.

Values and Principles.

Passion for Service: painstaking dedication to constantly meet and exceed the expectations of our customers.

Respect: It is the basis of our human relationships and involves tolerance of diversity and openness for mutual understanding.

Human Heat: For both employees and guests sitting in a cozy atmosphere.

Commitment: Strength of character to overcome obstacles demonstrating fairness, honesty and high sense of commitment.

Growth: We pursue sustained growth both economic and human, ensuring prosperity of our employees and businesses.

Innovation: Our challenge is to anticipate the current and future needs of customers. At NH Hoteles we all have a responsibility to listen to the “voice and breakfast”

– Friendly service to our guests so exceed their expectations.
– Responsibility to our guests, employees, communities and the environment.
– Culture to reassess the legacy of our ancestors.
– Customize each guest experience.